Track My Order

When will my order be shipped?

If your order is in the Approved status, that means the seller is already preparing the purchased product for dispatch. As a rule, our merchants have 11 to 15 days to ship a package. In case they fail to do that, the order will be refunded automatically.

But if it’s been more than 15 days and none of this happened, make sure to let our support team know — they’ll sort it out on the spot.

How do I contact them?

By email ([email protected]) or by clicking on the button below.

Where’s my order now?

Here’s how you can check the current location of the purchased product:

On the website:

  1. Go to My orders.
  2. Select the order from the list.
  3. Scroll down to the Tracking section (last one to the left).

On Android/iOS:

  1. Go to My orders.
  2. Select the order from the list.
  3. Tap Package tracking.

The information you see there comes from postal services websites and usually updates with slight delays.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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